Digital Transformation

Foreword – Digital Transformation

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My new book “Digital Transformation: Evolving a digitally enabled Nigerian Public Service” is loading……

Digital TransformationFOREWORD: Companies across the globe and across all industries keep transforming their businesses to stay ahead of the game. Conversely, if a company does not see the need to change or does not make the right changes, it soon ceases to exist. As a result of economic and technical potentials, enabled by phenomena such as digital media, big data, mobile and cloud technologies, the need for change over the next twenty years will be bigger than in all of the last 300 years combined.

Change is no longer linear; it is exponential – and we are still at an early stage. It impacts companies’ strategies, structure, culture, products, services, processes, and people.

Overall, digital business is one of the fastest growing industries. Online sales, for example, increase by 40 percent every year. But not all companies in all countries benefit in the same way. Particularly the most advanced economies such as the UK, the US, South Korea, and Japan take advantage of this trend, whereas less developed countries are unable to leverage the potential appropriately.

Digital technologies also lay the foundation for a new industrial revolution. The German concept ’Industrie 4.0’, also known as ‘Smart Industry’, integrates manufacturing with state-of-the-art information and communication technology. This smart approach makes it possible to deliver products that are tailored to meet individual customer requirements – at low cost and high quality.

‘Industrie 4.0’ and the Internet of Things have become real game changers to many industrialized countries and open exciting new opportunities for countries worldwide. This great potential is why it is so important to put all our energy into digitization. How well a country manages to make progress in this area will decide its future – no more and no less.

The key question we have to ask ourselves is this: What makes some countries succeed in their digital transformation efforts where others fail? Before we can answer this question, we have to understand that digitization is not just about implementing new technology. It is about stakeholder management, intensive change management, and effective communication with all interest groups.

With his book about digitization in Nigeria, Jacobs Edo provides us with answers. His aim is to encourage stakeholders in public institutions to focus their efforts on creating more and better digital services. Far from just describing the benefits of digital transformation, this book also discusses important findings from a variety of successful digital governance initiatives across the globe. It also offers suggestions on how to increase the long-term digital readiness of Nigeria. In doing so, Jacobs Edo makes a valuable contribution towards ensuring a successful future for Nigeria.


Professor Dr. Axel Uhl is the deputy head of the institute for Business Information Technology at the Zurich University of Applied Sciences. His main areas of research are Digital Transformation, Business Transformation, Sustainability and Leadership. Before working at the University he had been in Senior Management roles at Allianz Insurance AG, DaimlerChrysler AG, KPMG, Novartis and SAP SE.


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Jacobs Edo
Trusted Advisor | Enterprise & Solution Architect | Public Speaker | Author
Known for a tireless professional work ethics, thought leadership in change management, and a focus on IT enabled digital transformation, Jacobs Edo has blazed a trail of multi-million dollar enterprise technology project achievement across industries and channels including oil and gas, government, non-profit organization and development finance institution. A trusted advisor to C-Suite executives, decision-makers, and corporate CFOs and CEOs, he has leveraged intense program and technical expertise to build a competitive digital advantage – fostering improved user experience and collaboration that won him unprecedented career growth, and led company’s foray into previously uncharted waters.

Jacobs’s ability to work closely with clients at all levels has created significant profit opportunities, edging out competitors while working through internal changes affecting business process re-design and automation, and demonstrating sincere interest in solving core client technical problems. As a result, his efforts have closed some of the largest technical deals in the global IT enterprise market, achieving what executives and colleagues had previously thought impossible.

Serving as an Enterprise Architect and Transformation Program Manager, Jacobs’s insight has been leveraged to filter out un-necessary requirements and streamlined business processes, while presenting a strong business case for proceeding with unprecedented programme developments for growing revenue potential. With a track record of continually growing self and business, Jacobs earned repeated promotions to the present senior executive level of ERP Systems Coordinator in the OPEC Fund for International Development (OFID) in Vienna, with manager’s responsibilities spanning four distinct IT charters: Governance, Risk and Compliance, User Experience, Shared Services, Business Process Re-design, Value Realization, and Digital Transformation with over 16+ years of work experience.